In November 2003, the client implemented Surgery Insight as a voluntary program available to all employees and family members.
- In the first year, 12% of all employees used the tool, representing approximately 43% of all surgical patients.
- Overall surgical cost was reduced 6% in a targeted group of over-utilized surgeries.
- The client's employee surveys provided evidence that the cost reduction was primarily due to Surgery Insight rather than other benefit plan changes, documenting several instances in which employees choose conservative therapies after using Graphic Surgery's tools.
|